www.design-brut.fr & ©Brut Design are the exclusive property of Fabien Puginier.
This website is published by Fabien Puginier, artisan designer. Siren : 534 470 018 . Petit Haillardet, 47170 Lannes, France.
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General terms & conditions of sale
Latest update on the 01/04/16
Article 1 – Object
The general terms and conditions of sale presented below apply to all orders placed with www.design-brut.fr.
If you place an order, you agree to be legally bound, unconditionally, by these terms and conditions.
Article 2 – Prices
The prices that you are guaranteed are those displayed on the site at the time of the order. However, these prices can be modified at any moment in the event of particular conditions notably linked to economic factors, duties and taxes, changes in labour or raw materials costs, or the specific requests of the client.
All prices are given in euros and exclude transportation costs. All prices displayed are given exclusive of value added tax (VAT).
With regard to transportation fees, the prices are inclusive VAT
Article 3 – Ordering
The “shopping cart” constitutes the “order form”.
The client places an order by entering the details necessary for the billing and delivery of the articles selected. The order can also be registred via email contact to email@example.com
Information about the availability of products is generally given when you place an order. However, in exceptional cases, a product may no longer be available, temporarily, after validation of the order. In such a case, www.design-brut.fr will inform you as soon as possible and propose that you either cancel your order or wait until our supplier delivers the product in question, while specifying the time this will take.
After validation of his personal details, the client chooses the method of payment from the list available. Validation of the order by the client constitutes an irrevocable commitment that can only be reconsidered in the few cases stipulated in the present terms and conditions (see: your withdrawal right).
Our product and price offers are valid as long as they are visible on the site, depending on stock available. For products that are not stocked in our warehouses, our offers are valid on condition of their availability. In this situation, details about product availability will be provided at the time of the order. In the event that products not stocked are unavailable after you have placed your order, we will inform you by mail. Unless you want to have a replacement for equivalent goods, your unavailable order will be cancelled automatically and you will be reimbursed if your bank account was already debited for the amount due.
Article 4 – Order confirmation
At each stage of the processing of your order (validation, possible change of availability, shipping) an e-mail will be sent to you automatically, on condition that the electronic mail address indicated on the inscription form does not contain any errors.
www.design-brut.fr reserves the right not to confirm an order for any reason whatsoever (problem concerning the order received or a problem of stocking of articles).
Article 5 – Payment
Payment of the full price is due at the time of order. Payment can be made by credt card via paypal, bank transfer or french cheque.
Article 6 – Returns
In the case of home shopping (without the simultaneous physical presence of the parties), the client benefits in accordance with French Law, and more particularly Article L.121-20 and the following of the French Consumer Code from fourteen (14) clear days to his right of withdrawal without giving a reason therefor or incurring a penalty, with the exception, where applicable, of the cost of returning the goods.
The right of withdrawal begins upon reception, in the case of goods, and acceptance of the offer, for services provided.
In addition, in accordance with Article L.121-20 of the French Consumer Code, the right of withdrawal cannot be exercised in respect of the “special orders”, that is of goods made especially to the client’s specifications.
All requests for the return of products ordered shall be made by LR/AR to our postal address.
From the moment www.design-brut.fr takes into account that the right of withdrawal has been exercised, the client has fourteen (14) days to return the article or articles concerned, at his expense and in their original packaging.
The client would then be offered a credit note, or the possibility of being reimbursed for the purchase via the same payment mode used during the order. The client would have to pay for bank transfer costs.
In case of right of withdrawal, the client has to bear the costs of return of goods.
Articles returned without their original packaging, or that are incomplete, damaged or dirtied by the client will not be taken back or exchanged.
It is duly reminded here that, in accordance with the law, the withdrawal right cannot be exercised for contracts that concern the supply of goods that have been made specifically according to consumer’s specifications or that have been heavily customised.
Article 7 – Deliveries
The client is responsible for the accuracy of the information communicated to www.design-brut.fr. In the event of an error in details regarding the delivery address, quantities or specifications of the product ordered, www.design-brut.fr shall not be held responsible for the impossibility of delivering the article(s).
The client shall ensure that the product is able to be delivered at his home, notably taking into account the conditions for accessing the place of delivery.
In the event that the client has not alerted www.design-brut.fr and in the potential situation whereby it is impossible to deliver the object as stated due to access difficulties that were not signalled, www.design-brut.fr reserves the right to reconsider the sale and, if applicable, it reserves the right to request that the client settles the delivery costs.
Article 8 – Disputes
By default, any litigation related to the interpretation or execution of the present general terms and conditions will fall under the exclusive competence of the French Court.
Article 9- Guarantees
All our products benefit from the legal guarantee of conformity and the guarantee of the latent defects, according to by article 1641 and following ones of the French Civil code. In case of non-compliance of a sold product, it can be returned, exchanged or paid off.
All the requests of exchange or refund in such a case have to be made by LR /AR within 30 days after the delivery to the indicated address on the invoice.
Products must been returned into the same state in which you received them , including all the elements (accessories, packaging, note). Delivery fees will be paid off to you on the basis of the charged price and the return fees will be refunded to you according to your receipts for this sending.
The provision of this article does not cancel your right of withdrawal (cf article 6).
Article 10 – Confidentiality
We guarantee confidentiality of the personal details entered.
In accordance with the French Data Protection Ac No. 78-17 of 6 January, you have the right to access, or rectify any data of a personal nature. You can exercise this right by writing to firstname.lastname@example.org
Article 11 – Intellectual property
Any reproduction or representation, whole or in part, constitutes an infringement which could involve the civil or criminal liability of its perpetrator.
Any full or partial reproduction of any elements of the site, by any process and on any support whatsoever, their use as well their being made available to third parties is strictly forbidden and shall systematically lead to prosecution.
Article 12 – Liability
The products on offer comply with French legislation in effect and standards applicable in France. The responsibility of www.design-brut.fr could not be engaged in case of failure to respect the country’s legislation where the product is expected. It’s your responsability to check with the local authorities in such a case.
www.design-brut.fr could not be responsible for damages resulting from a product’s misuse.